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ADT Monitoring

ADT is the best choice for monitored security and protection. ADT is the only company with five command centers strategically located across the United States, staffed with security service professionals to ensure that every customer receives the most efficient alarm protection available. Through Customer Monitoring Centers, a real time support network handles millions of signals annually and provides significant advantages over traditional, locally based fire and intruder reporting centers. ADT services over 35 million customers worldwide, and has been in business for over 130 years. ADT is the oldest and largest security company in the world and is considered the leader in the industry.

How it works

Communication between your ADT monitored system and the Monitoring Center begins with the installation of your system's control panel, system devices and telephone connection device in your home. Since this communication is via the phone (hard-wire or cellular with Telguard), it doesn't matter where your Monitoring Center is located, the connection time is similar to what you experience when you dial your phone to place a call.

1. If an alarm situation occurs, it is because a specific device or sensor has been interrupted or tripped.
2. When that happens, the device is designated to communicate with the main box or control panel in your home.
3. Once the control panel receives the signal, your system is designed to seize your phone line and send a signal to your ADT Customer Monitoring Center.

This signal can then be received via computer by an INBOUND Monitoring Center Associate, who will then follow a procedure specific to the type of alarm signal received.